CIO STRATEGY MEETING

Innovate | Adapt | Transform | Secure

May 9, 2018 | Charlotte, NC

Discussion Group Topics:

CIO Leadership and Influence

Becoming a change leader with broader responsibilities and capabilities
• How will the CIO role extend beyond the traditional delivery roles?
• How does the CIO use the organization’s overall strategic goals to help?
• Sponsor / drive change to improve services/products for customers?
• How is the organization of IT helping or impeding a business’s digital transformation?

Internal Customer Experience, Engagement and Business Alignment

Getting the balance right between engagement and business alignment
• Understanding the end user experience
• Identifying and aligning technologies and processes that drive end user engagement and productivity
• Delivering an individualized end user experience

Disruptive Technologies

How will disruptive technologies change CIOs job in this changing world?
• Initiating tests of digital business vs. scaling digital business into something profitable
• Overcoming the company cultural barriers
• Mastering change, embracing growth and leading like a business executive

Cloud: The Shift in IT Infrastructure

How to respond rapidly to technology changes and shorter business Cycles?
• Prioritizing cloud as a strategic objective
• Evaluating transition risk
• Securing your hybrid and public cloud-based platforms

Adaptive IT: Staying Responsive to your Organization’s Business Needs

How can you adapt to the evolving technological environment for your business to be successful?
• Take advantage of new digital capabilities
• Invest in innovation to drive new revenue
• Develop cost savings and new business process efficiencies

Differentiating Technologies

Business intelligence and analytics are driving delivery of digital products and services
• How will the CIO be involved in this differentiating technology?
• How data and insight create, delivery and life cycle of digital products and services?
• How will analytics help the CIO and the IT Organization cultivate new relationships

Robotics / AI

Adopt robotics/AI to slash costs and simplify legacy systems
• Using Robotics/AI to automate activities
• Learning about the cultural and technical issues to gradually increase adoption across your enterprise
• What new skills in the team you will need to support your adoption flexibly and resiliently?

Women in IT Leadership

How experienced women in technology management transition to the role of CIO
• Identify the causes and lack of women mentors and certification
• Gain the skills you need through the CIO certification program designed exclusively for women
• Learn how to become an effective CIO

IT Team Member Engagement

Build a high-performing IT organization that delivers business value and innovation
• What is the best model for effective business engagement?
• How to create an environment that drives business innovation?
• How to measure IT’s business-value contribution?

Business Agility Methodology and Transformation

How can a modern CIO use the agile methodologies to lead the organizational transformation through IT?
• Drive business growth and innovation
• Deliver business solutions quickly
• Serve customers where they want to be served

Developing an IT Culture Aligned with the Business Culture
Creating and maintaining an innovative, business-focused culture in your organization
• Driving innovation throughout the organization
• Identifying the steps to align your staff and business to work together
• Successfully applying change management to transformational challenges
Strategic IT Modernization

Design a modernized strategic IT to deliver faster product and services
• Design a social and Omni-channel strategies
• Invest in strategies that allow an integrated customer experience
• Enhance customer experience

IT Business Engagement: Building and Maintaining a High Performing IT Organization that Delivers Business Value and Innovation

Build a high performing IT organization that is business and results focused
• What is the best model for effective business engagement?
• How to create an environment that drives business innovation
• How to measure IT’s business-value contribution

Future of the CIO in a Dynamically Changing World

The road ahead for CIOs— what are your challenges
• Will your business still need a CIO?
• How can you adapt to the changing world
• How do you prepare your organization and your team to these changes

Measuring ROI for your Innovation Programs

Use the right yardstick to measure your innovation programs
• Making innovation investments that can pay off over the long haul
• Creating a mix of quick wins and long-term aspiration projects
• Using metrics that make sense for each project

Cyber Security

How cyber-attacks impact on the level of confidence in your organization?
• Balancing safety with customer convenience
• The new security risks the IoT presents for your organization
• Designing, monitoring and measuring your cyber-security goals and keeping your data safe

The Next Phase of IT Transformation

How will you reimagine your IT development, delivery and operating models?
• Shifting IT’s focus from maintenance and support system to innovating and enabling business strategy
• Staying responsive to the business and help in shaping the organization’s broader strategy
• Reimaging IT development to enhance IT’s ability to collaborate effectively within the enterprise and beyond its traditional boundaries

Trends in Software as a Service (SaaS)

How SaaS will open the doors for cloud services
• The impact on the growth of Infrastructure and Platform as a Service (IaaS and PaaS)
• Simplify Operations and make it easier for your customers to access services
• Integrate SaaS, IaaS, and / or PaaS into your business processes

Business Analytics

How to set a good data strategy and leverage analytics to expedite business outcomes
• How can you best use data and analytics to find novel applications for critical business problems and generate incremental business value?
• How do you address the changing business expectations for data and what challenges do Chief Analytics Officers face?
• What are some tools at your disposal to ensure you do the best and have your data teams reach their transformational potential?

Information Security Strategies

Information security has increased visibility with the corporate board of directors.
• When the CEO says the board wants to discuss the security strategy, will you be ready?
• Do you have a risk-based approach to security and how do you prioritize investments?
• Are your employee’s parts of the problem or part of the solution? Or both

Benchmarking your IT Organization

Establish benchmarking strategies to meet your enterprise optimal results
• How well are your business strategies aligned with your IT?
• Are you partnering with business executives to implement technology that adds value to the enterprise?
• What techniques and trusted information you are using to evaluate business effectiveness?

Digital Transformation

Leverage the advances and opportunities of digital technologies to transform business competencies and outcomes.
• What are the most significant drivers behind your organization’s plan for digital transformation?
• Which areas are being singled out for allocation of resources in your organization’s plan for digital transformation?
• Where in your organization is a significant change required for your digital transformation objectives to be met?

DevOps Practices

Build the DevOps practices to drive your ROI for your organization
• How can a modern CIO create strong collaboration between developers and IT operations?
• Drive business growth and innovation
• Deliver business solutions quickly

The Enterprise of Things (IoT)

The connected workforce and the realization of the Enterprise of Things (IoT)
• How will your organization adapt to the enterprise computing outside of traditional PC?
• What are the impacts that these connected workers and endpoints will have on your enterprise?
• How will you manage and secure your data with these new tools?

Blockchain

Understanding the impact of blockchain on creating the trusted economy
• Explore the underlying technology, and how blockchain may be used
• What is the government role in blockchain?
• Blockchain cases and improving the delivery?

Open Source Technology

How Open Source is impacting IT
• Why Open Source?
• Do you know if your infrastructure is ready for Open Source?
• How Open Source can improve efficiency, open access to information and eliminate vendor lock-in?

Customer Intelligence

Build the technology capabilities to capture your customer’s need
• Creating the “new normal” operating model customer and context-centered
• Offering a seamless Omni-Channel experience, through a smart balance of human and machines
• Transforming customer interaction through artificial intelligence (AI)

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