CIO & CISO STRATEGY MEETING
Innovate, Inspire, Protect, Perform
October 25, 2022 | New England
DISCUSSION TOPICS INCLUDE:
The CIO: Future-Focused Visionary
Identify trends, challenges, and opportunities to keep re-imagining and reinventing the business
- Catalysts for change: create an organization that adapts easily and quickly to continuous change
- Shape the future of the organization: engage, enable, and support the board and other leaders
- Help business leaders understand technology changes: rewire business processes, redefine business models, and shape their organizations’ “next normal.”
The Evolution of CIO: Leverage Technology for Business Growth
Drive change throughout the enterprise to deliver business results and create a resilient and agile organization
- Prepare and lead a tech-driven transformation to help business thrive and to adapt to the new norms of the post-pandemic world
- Architect enterprise changes to balance the move from physical to virtual ways of operating
- Adopt a portfolio approach to technology investments
Drive Innovation and Lead Change
Envision the technology-driven future: take the lead on investments and initiatives that position the organization to thrive in the long term
- Develop a customer-centric innovation strategy
- Capture new revenues and expand to new markets
- Leverage technology to improve customer experiences, engagement, and loyalty to drive future growth
Maximize Business Value
Shift your business operating models and mindsets to deliver value rapidly, consistently, and directly targeting customer needs
- Develop flexibility and understanding: move toward a customer-focused mindset
- Define product team roles: identify the necessary capabilities and look for the most competent people to fill them
- Measure value, not performance: build products that deliver tangible business value
Digital Transformation and Cybersecurity: Future Implications
How the sudden shift to digitization compounded cyber threats for organizations?
- Protect critical assets against increasing levels of cyber threats and attacks
- Confront the cyber challenges
- Impact on the level of investment in cybersecurity
Security Resiliency by Design
Develop and embed customized security controls into the core structure of products, services, and new channels
- Create controls commensurate with additional risks and without perceived as a roadblock to innovation
- Introduce and explore new security models and frameworks that closely align with today’s applications delivery and business needs
- Evaluate cost-reduction initiatives without exposing to cyber risks, and insider threats
Holistic Approach to Cybersecurity
Navigate the threat of cyber risk across the ecosystem- accommodating people, process, policy, and product
- Know your cyber risk baseline: develop and periodically conduct an overall risk assessment, using known frameworks (CIS CSC, NIST, etc.)
- Using some form of a risk-based security strategy (RBSS): prioritize the highest risk reduction values (impact/resources) and brief leadership
- Cyber is everyone’s job: a cyber risk culture is essential – not just user training, but targeted outreach to business units
Adaptive IT vs. Alignment IT: Developing an IT Strategy to Meet Your Organization’s Needs
How do you manage the tension between adapting to technological change and maintaining your organization’s strength?
- Adapt: Create a culture of innovation that embraces risk-taking and learning from failures
- Align: Identify your organization’s core strengths and sustain them
- Lead: Structure your IT department to do both successfully
Build an Enterprise-Wide IT Security Strategy
How to strengthen the security posture of your organization?
- Establish risk tolerance and appetite
- Leverage security frameworks and best practices to implement your strategy
- Create a risk-first development culture
Tech-Enabled Business Transformation
Create lasting competitive advantage as the pandemic subsides
- Envision new business strategies, drive innovation, and execute a broad organizational transformation to chart the future
- Identify initiatives that change the way you do business or operate
- Be bold about questioning the norm
Embrace Enterprise Agility
Create a flexible organization that is adaptable to change and make quick corrections when needed
- Build future talent and balance technical and soft skills
- Develop learning and collaboration methods, training, and tools for the changing workplace
- Rethink your tech investment strategies, re-prioritizing initiatives, and reallocating funds as needed
The Evolving CIO & CISO Dynamic Roles
Are the CIO & CISO on the same team?
- How to build a foundation of understanding between the CIO & CISO
- How the reporting structure impact the business and decision making
- How the CISO contributes to guardrail the business
Future Workforce Strategies
Create a thoughtful remote work program
- Strategy: Articulate organizational objectives and implications for the workforce, workplace, and the work itself
- Policy: Develop an intentional, equitable, and governance remote work program policy
- Operation: Determine how remote work happens: top-down approach vs. lean worker choice and personal circumstances
Alignment Cybersecurity with IT
Link cybersecurity measures and protective functions to technology initiatives as essential requirements within every program
- Consider the risk of individual components as aggregated factors in risks to the enterprise
- Support effective decisions by use of monitoring systems and derived metrics
- Treat cyber and system risks as equal technology risks to operational business risks, with assigned owners
Demonstrate the Business Value of Cybersecurity
Enhance and implement cybersecurity capabilities to support the broader business and technology strategies of the organization
- Align with organizational focus
- Address regulatory requirements, adapt to fast-changing scenarios and consider automation at security operation centers
- Stay focused on broader, longer-term organization objectives and plans and be prepared to keep up with the transformative changes that lie ahead
Build Strong Data Protection Foundation Programs
Set AI foundation to implement strategic value data protection programs
- Adopt AI technologies: put in the preparation, “Failing to prepare is preparing to fail.”
- Scale to justify the investment: demonstrate successful experiments and leverage cloud platforms when needed to speed efforts.
- Business value: show the ROI for AI implementation
Strategic IT Modernization
Why the consumerization of IT is a critical driver for the CIO’s strategic mission?
- Accelerate your organizational and technological innovation to respond to market or workplace need
- Help architect your digital strategies to elevate stakeholder satisfaction and customer acquisition
- Embrace the API economy while continuing to safeguard and secure IT systems
CISO and CIO Metrics for the Board
Information security has increased visibility with the corporate board of directors.
- When the CEO says the board wants to discuss the security strategy, will you be ready?
- Do you have a risk-based approach to security and how do you prioritize investments?
- Are you effectively demonstrating the maturity of your security posture over time?
Securing your Cloud Environment
Enabling your business agility by managing risk
- Evaluating transition risk
- Securing your hybrid and public cloud-based platforms
- Protecting your data in the cloud
Cybersecurity Leadership
Do we need to evaluate the core fundamentals of cybersecurity leadership?
- Building strong relationships and establishing trust with the executive team, the board, and stakeholders
- Leading and making decisions while being agile to manage change
- Presenting and communicating clearly to your teams